Prairie Pediatric Dentistry understands that with school, activities, and family, fitting in a dental appointment can be a challenge. Let us know what times might work best for you and we’ll do everything we can to take that into consideration when scheduling the appointment. One thing to keep in mind when scheduling is that early morning appointments tend to be more positive experiences for preschool children or children needing more substantial dental work. If both parents and children make good dental hygiene a priority, appointments during school can be infrequent.
We understand that sometimes things happen that make cancelling an appointment unavoidable. If you do need to cancel an appointment, we request 24-hours notice as a courtesy to us and all of our patients. Additional charges may result from continued broken appointments.
Insurance can be confusing and overwhelming. Prairie Pediatric Dentistry is happy to help make sure you make the most of your insurance benefits. We will provide you with a treatment plan including a breakdown of all applicable fees and costs before patients receive treatment, but be aware that because of the variation of available insurance policies and the complexities of insurance contracts, we cannot guarantee coverage.
Estimated patient portion must be paid at time of service unless special arrangements have been made prior to your appointment; we will then submit the bill to your insurer and allow 30 days for them to send payment. You will be responsible for the entire balance, paid-in-full, after 60 days. If you have any questions, don’t hesitate to ask any of our staff and they will help you as best they can.
Our goal is to make going to the dentist as stress-free as possible, from the visit itself to the payment. To that end, Prairie Pediatric Dentistry accepts several forms of payment, including debit cards, Visa, MasterCard, and American Express. We handle submissions of all insurance claims for you and will make ever effort to make sure you receive your full benefits. While you are ultimately responsible for your account, if your insurance company has not addressed your claims within 30 days let us know and we’ll make every effort to help.
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